Privacy · Notice at collection
Privacy Policy
Effective September 17, 2026
Information we collect
When you request an estimate, consultation or trade conversation, we collect the details you submit, such as your name, email address, phone number, ZIP code, company information, consultation preferences and project selections. We save campaign tags (UTM parameters) for the current browser session and attach them to your inquiry to understand where requests come from. We also process limited technical information needed to operate the forms and prevent abuse.
How we use it
We use this information to prepare and deliver your preliminary estimate, respond to your inquiry, follow up about the project, maintain business records and protect the site. If the optional email preference remains selected when you submit, we may also send occasional ESSE Walls news, project updates and offers.
Website analytics
We use Google Analytics to understand visits, traffic sources, service views, estimator steps and completed inquiries, and to measure page loading speed, responsiveness and visual stability. It uses cookies and processes browser and device information. Our custom analytics events do not include your name, email, phone number, project reference or the text you enter in our forms. Advertising personalization and Google Signals are disabled. We do not load analytics when your browser sends a Global Privacy Control or Do Not Track signal.
Your email choice
Marketing emails are optional and your choice does not affect your estimate. You may unsubscribe through the link in any promotional email or contact us atestimates@essewalls.com. Project-specific messages may still be sent when needed to respond to your request.
Previous SMS preferences
SMS subscriptions through this website are no longer offered. If you previously provided a messaging preference, we may retain a record of that choice. For questions or requests about this information, contact estimates@essewalls.com.
Service providers and disclosure
We may use service providers for website hosting, email delivery, customer relationship management and related business operations. They receive information only as needed to provide those services. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Retention and your choices
We retain estimate and inquiry records for up to 24 months, unless a longer period is reasonably needed for an active project, legal obligations or dispute resolution. You may ask to access, correct or delete your information by emailingestimates@essewalls.com. We may keep limited records needed to honor an unsubscribe request.
Contact
For privacy questions or requests, contact ESSE Walls atestimates@essewalls.com.